How can I track my order?
You will receive tracking info together with your order confirmation email. Use it to find out your shipment’s location at any time.
When will my order arrive?
Across the continental US, your package should arrive within 7 business days after you submit your order.
How do I take care of my skateboard?
Our boards are built using quality materials and high-end technology, which ensures excellent endurance. However, smart maintenance will help keep the product in its best shape. Make sure you do not expose your board to excessive amounts of water. Also, try not to leave it in humid or hot places for a long period of time. If you have specific questions about proper storage and use of your board, do not hesitate to contact us, and we will be happy to consult you on any issue.
What are the payment options?
You can pay online through PayPal, Visa, MasterCard, American Express, Discover, JCB, or GPay.
What is the best way to get in touch?
You can reach us via email by writing to firstname.lastname@example.org or fill out a contact form on this website. If you want to receive our news and updates, you can also join our mailing list — just leave your email address in the window below.
What are the specifics of the battery? Are they within the allowed limits for plane travel?
Please note that the Longboard is equipped with a 36V 6.6 Ah battery, and the Off-Road skateboard has a 36V 11 Ah battery. Those are not allowed for air travel. The Mini board, with its 24 V 2.2 Ah battery, can be taken on board the plane.
I'm skeptical about the 2000W dual motor. Is it 1000W per motor? Why is that number so much higher than what competitors offer?
Our electric longboard is equipped with a 2000W dual motor (1000W x 2). We strive for excellence and want to provide you products with the best performance.